Term and Conditions

1. User Obligations and Responsibilities

As a User of our Site, you agree to the following obligations:

• Eligibility: You must be at least 18 years old and have the legal capacity to enter into a binding contract. By purchasing our Products, you represent that you are of legal age in your jurisdiction to own and use knives, and you comply with all applicable local, state, and federal laws regarding knife possession and use.
• Account Accuracy: If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account. You must provide accurate and complete information during registration and checkout.
• Prohibited Activities: You may not use the Site for any illegal or unauthorized purpose, including but not limited to:
  • Violating any laws or regulations related to knife ownership.
  • Infringing on our intellectual property or that of third parties.
  • Uploading malicious code or engaging in hacking attempts.
  • Making false or fraudulent orders.
• Compliance with Laws: It is your responsibility to ensure that the Products you purchase are legal in your location. We do not ship to Asia or remote areas as specified on our Site, and you must verify that your address is serviceable. We are not liable for any legal issues arising from your purchase or use of our Products.

2. Products and Services Description

Knivesand Tools Shop specializes in high-quality OTF knives, curated for collectors and enthusiasts. Our Product offerings include:

• Product Range: We offer a selection of premium OTF knives, such as AKC F-16 OTF, AKC F-20 OTF, AKC OTF Knives, and Single Action OTF models. Products are categorized for easy browsing, including “Uncategorized” items that may be added periodically.
• Quality Assurance: Each Product is inspected for quality and safety before shipment. We emphasize precision engineering and reliability in every knife. However, due to the nature of handmade or customized items, minor variations may occur.
• Product Information: We strive to provide accurate descriptions, images, and specifications for all Products. However, colors and details may vary slightly due to screen settings or manufacturing processes. If you have questions, contact us at [email protected].
• Availability: All orders are subject to Product availability. If an item is out of stock, we will notify you and offer a refund or alternative option.
• Non-Returnable Items: For safety and hygiene reasons, used knives, custom/personalized items, and Products with opened packaging (e.g., broken security seals) cannot be returned. See our Returns & Exchanges Policy for details.

3. Order and Payment Terms

Placing an order on our Site constitutes an offer to purchase Products under these Terms. We reserve the right to accept or decline orders at our discretion.

• Order Process:
  • Add desired Products to your cart and proceed to checkout.
  • Provide accurate shipping and billing information. We ship only to serviceable areas (excluding Asia and remote regions).
  • Review your order summary before payment confirmation.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted channels. You represent that you are authorized to use the selected payment method.
• Order Confirmation: After payment, you will receive an order confirmation email. Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.
• Pricing and Taxes: Product prices are listed in USD and do not include applicable taxes, duties, or customs fees. You are responsible for any additional charges imposed by your country.
• Shipping:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
  • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipment.
  • Delivery times are estimates and may vary due to customs or destination factors. Tracking is included for all orders.
• Cancellations: Orders can be cancelled within 24 hours of placement by contacting us. Once an order is processed, cancellations may not be possible.

4. Intellectual Property

All content on this Site, including text, images, logos, graphics, and product designs, is the property of Knivesand Tools Shop or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission. The AKC brand and other product names are trademarks of their respective owners, and our use does not imply endorsement.

5. Limitation of Liability

To the fullest extent permitted by law, Knivesand Tools Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Products, including but not limited to:

• Loss of profits, data, or business opportunities.
• Damages resulting from Product misuse, modification, or failure to comply with laws.
• Delivery delays due to customs, carrier issues, or unforeseen events.
• Any third-party claims related to your use of our Products.

Our total liability for any claim shall not exceed the purchase price of the Product in question. This limitation applies regardless of the legal theory (e.g., contract, tort, or otherwise).

6. Returns, Refunds, and Exchanges

We aim for your complete satisfaction. Our Returns & Exchanges Policy is summarized below; full details are available on our Site.

• Eligibility: Returns or exchanges must be requested within 15 days of receipt. Items must be unused, in original packaging, and include proof of purchase.
• Process: Submit a request to [email protected] with the required information. We will provide return instructions within 1-2 business days.
• Refunds: Refunds are issued to the original payment method within 7-17 business days after we receive the return. Shipping costs are non-refundable.
• Exchanges: Exchanges for different Products are subject to availability. We cover standard shipping for replacements.
• Damaged Items: Contact us within 48 hours of delivery with photos for expedited replacement.

7. General Provisions

• Governing Law: These Terms are governed by the laws of the United States and the state of [Insert State, e.g., California], without regard to conflict of law principles.
• Dispute Resolution: Any disputes shall be resolved through negotiation or in the courts of Fresno, California.
• Changes to Terms: We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance.
• Contact Us: For questions, email [email protected] or write to: Knivesand Tools Shop, 4300 Half and Half Drive, Fresno, US 93721. Response time is 1-2 business days.