Privacy Policy

Last Updated: December 2024

At Knivesand Tools Shop, we understand that our discerning clientele of knife collectors and enthusiasts values not only exceptional craftsmanship in our OTF knives but also complete privacy and security when interacting with our premium platform. This Privacy Policy outlines how we collect, use, and protect your personal information, reflecting the same commitment to excellence that defines our product collection.

1. Information We Collect

Personal Information

To provide our premium service to collectors worldwide, we collect:

• Contact Details: Name, email address, phone number
• Shipping Information: Delivery address, shipping preferences
• Payment Information: Processed securely through our PCI-compliant partners (credit card details are not stored on our servers)
• Account Information: Username, password (encrypted), purchase history, preferences

Technical Information

To enhance your browsing experience and improve our services:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, products viewed, referring website
• Location Data: General geographic location for regional compliance and shipping verification

2. How We Use Your Information

Your information enables us to provide the exceptional service expected by serious knife collectors:

• Order Processing: Fulfillment of purchases, shipping coordination, and customer support
• Customer Service: Personalized assistance for product inquiries and technical support
• Security: Fraud prevention and transaction verification
• Improvement: Enhancing our website functionality and product selection
• Communication: Order updates, security alerts, and (with consent) promotional materials
• Compliance: Meeting legal obligations and regional regulations

3. Data Sharing and Disclosure

We maintain the confidentiality of our collectors’ information with the same discretion we apply to our premium products:

• Service Providers: Trusted partners for payment processing (PayPal, credit card processors), shipping carriers, and IT services under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental regulations
• Business Transfers: In connection with mergers, acquisitions, or business restructuring
• Security Protection: To prevent fraud, protect rights, and ensure safety

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. International Data Transfers

Reflecting our global shipping policy (excluding select Asian regions and remote areas), your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through standard contractual clauses and adequate safeguards.

5. Data Storage and Security

We implement enterprise-level security measures worthy of protecting our collectors’ information:

• SSL Encryption: 256-bit encryption for all data transmissions
• PCI Compliance: Adherence to Payment Card Industry Data Security Standards
• Secure Storage: Protected servers with limited access
• Data Retention: Information kept only as long as necessary for business and legal purposes
• Regular Audits: Continuous monitoring and security assessments

6. Your Rights and Choices

As a valued member of our collector community, you have control over your information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request removal of your personal data (subject to legal requirements)
• Restriction: Limit how we use your information
• Objection: Opt-out of certain processing activities
• Portability: Receive your data in a transferable format
• Marketing Preferences: Manage communication preferences through your account or by contacting us

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic functionality and security
• Performance Cookies: Help us understand how collectors interact with our site
• Functional Cookies: Remember your preferences and settings
• Targeting Cookies: Used for relevant advertising (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy applies only to Knivesand Tools Shop. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our products and services are intended for individuals of legal purchasing age in their respective jurisdictions. We do not knowingly collect information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through our website or direct notification. Continued use of our services constitutes acceptance of updated terms.

11. Contact Information

Thank you for trusting Knivesand Tools Shop with both your premium OTF knife collection and your personal information. We are committed to protecting your privacy with the same precision and excellence that defines every knife in our collection.